ButterchurninMan,
Here's my $.02 cents. I bought my son
this quad for his birthday back in June from Raceway. I placed my order online and had it within a few days (it's shipped via freight truck) from California to South Dakota. My son had about 20 or so hours on it and a front wheel bearing went out. I called up Raceway the next business day and they had a new bearing kit shipped out to me that day and I had it within 3 business days. The folks at Raceway were very friendly and did not question me once, other then to verify my shipping information for the part!
I don't know about you, but I didn't want to blow a lot of cash on my son's first quad. If I was rich (I am not) I would have bought a brand new name brand quad. Around where I live, even a 5 year old name brand quad for kids is still well over $1000. I made sure I chose a reputable dealer and since, as you said, Raceway is a sponsor on this site, and has nothing but positive reviews, I had no problem ordering from them. Will the next quad I buy for my son be an off-brand quad? Probably not. But by that point he will be a more experienced rider and ready for a more expensive quad.
In my opinion, if you choose to order an off-brand quad, I would highly recommend buying from Raceway. There are a few pics of his quad in my gallery.
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2006 Yamaha Grizzly (Mine)
2002 Polaris Trail Boss (Wife's)
2006 Raceway 100 Mini Deluxe (Son's)
2001 Polaris Xplorer 400 4x4 (Sold)