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Posted by: MUDDY4LIFE
I bought two SLA 90s a few years back and the kids ride the hell out of them-----NO PROBLEMS at all except I did replace the factory batteries in both of them.
Im not going to spend 2500.00 on an 8yr old kids quad just because it says HONDA/POLARIS/KAWI/YAMI/ARTIC CAT on the side of it. I could'nt be happier with my 800.00 Sun L 90s.
ALOT of issues happen on the Chinese ATVs because the average internet buyer does not know how to prep/assemble the ATV in the first place.
If your not prepared to spend a few more minutes taking care of the small issues on the Chinese ATVs,than buy a brand name ATV from the get-go.
Posted by: MUDDY4LIFE
Sun L early released 70s and 90s did leave alot to be desired, but we have a local dealership that sells them and each batch keeps making improvements.The newer frames are much beefier, the hand grips are better,the engine is supported better,and the axles are straighter. The earlier engines were NOT supported in the frame enough and did shake alot.This also caused the exaust bolts to come loose. The fix was very easy by welding a support bracket to the bottom of the frame that lined directly up with the two empty lower bolt holes in the engine.No more shake in the engine and no more loosing exaust bolts.
Posted by: MUDDY4LIFE
Heck NO!
Posted by: MUDDY4LIFE
I dont belive everything that BIG RIC posts either. We have a very good and honest Sun L dealer here in Michigan and not only does this guy back his products, he also has parts for them.
Im the Director of a Michigan based ORV safety organization and train 1000's of kids in a years time on their ATVs and Dirt Bikes. It is absolutely insane to go out and spend 2700.00 bucks on a Honda TRX 90 ATV for your 7 yr old kid when you can purchase a nice starter ATV for ALOT less money...Very young kids are not usually hard at all on their ATVs until they get older.You MUST know WHO you are buying from and you must also understand that paying less money for an ORV means NOTHING if you cant get service/parts and tech service when its needed.
My experience has been a good one,and I know many other Sun L buyers that are happy,but I also know some customers that wont do Sun-L again either.. Do your homework BEFORE you buy.
Posted by: MUDDY4LIFE
The reason your exaust bolts comes loose is because of the excessive engine wiggling. Your exaust is attached to your engine and if your engine is not securely fastened down,your exaust will work itself loose no matter what.
Take your rear wheels and get them off the ground about 3 inches. Fire up your engine and look at your motor when you give the throttle a slight twist. Does the engine stay put or is it wiggling all over the place?If it wiggling all over, check to make sure your engine mounts are NOT broke. If all this is OK, than you can easily weld a bracket on the bottom side of the frame that will line-up with two holes on the bottom side of the engine for added engine mounts, this should stop your engine from wiggling so much and prevent your exaust bolts from coming loose too.
Best of luck.
Posted by: MUDDY4LIFE
After what I just read yesterday on SUNLSUCKS.COM---
EVERYBODY cant be wrong!
Maybe Sun L DOES suck?
Posted by: Raptoryfn660r
Forum members in this thread don't write in saying you haven't been warned:
Thread Title: ***IMPORTANT -- ALL forum members must read this.
Posted by: DesertBum
The bad part is the dealer wants the rock bottom price and to sell high. Thus results in this. You get what you pay for. Even as a dealer. Falls under "Buyer beware". I would buy from a dealer who has been around for awhile and knows the good and bad manufactures out there. Do your home work as a end user. As for the dealers, buy a "Sample" order and check them out.
Good luck.
PS. Love my Skout Quad =)
Posted by: 2manytoys
I have had 3 sunl quads and still own a sunl ms125. No problems with any of them. The 125 is very solid. Sunl could have a good product if they would work on the customer relations end.
Posted by: 2manytoys
xcbandit
It sounds like setup problems to me. HMM exhaust fell off 3 times (use locktite), Motor mount bolts come loose (use locktite), Chain tension backs off, ( use locktite or double nut) Motor fell through? Dont see how motor falls through but then goes back to useing locktite on bolts. Spindle fell off, Yep locktite again. It just sounds like setup was not done correctly to me. Locktite does work wonders. Like I said I have had 3 sunl quads and have not had any problems with anything that you have described. Yes I tighten the chain every once in a while but thats the part of maintenance.
Sounds like Bigboredhonda is trying to make things right with customers. It may be too late but at least he is trying. JetMoto had the same reputation about bad customer service and a bad product but with new management and better product they have an awsome thing going and are getting better. I think next year they will be at the top of the game with a quality product that people can trust and with Raceway being a partner the customer service is top notch. If sunl would have done this long ago with all the quads they sell, they would be number one. It takes alot of rights to make up for one wrong and sunl has alot of wrongs to fix. Hopefully they make it right. Sunl made a big mistake by letting any tom, dick and harry sell the quads on ebay and no support. You dont see JetMoto selling quads on ebay. Word of mouth is the best advertisment. Forums like this can make or break a company.
Posted by: 2manytoys
Yah who are they kidding. 5 out of 5 stars? Not even name brands have a perfect score. perfect score for comfort. Yah if you like riding a bucking bronco down a rocky muddy hill! Reliability, ok maybe 3 stars because I have not had any issues with mine. Performance, it does have good power but will not do 40mph even downhill. Quality is ok at best. Harsh suspension, small tires, narrow stance. Sounds like atv television with suzuki. Thats all they talk about is how perfect the King quad is.
Posted by: RacewayATV
Wow!!! That is crazy! The Internet is a very powerful tool! As you can see! When selling products to the public let it be ATV's or socks ya better be ready if you dont support your customers! I was happy to see who ever started it did stick up for his dealer! Wow again! Hope one day I dont see a Raceway sucks site! Haaaa ya never know I might have a customer or too that may have it in for me! Haaa again and again! woooww!
Posted by: BigRic
Quote
Originally posted by: RacewayATV
Wow!!! That is crazy! The Internet is a very powerful
tool! As you can see! When selling products to the public let it be ATV's or socks ya better be ready if
you dont support your customers!
Well I'm surprised it took this long. SUNL blindly imported and distributed tons of poorly manufactured
useless junk, let any and everyone sell their stuff, didn't care about replacement parts, and rarely if
ever honored warranty claims, answered email or returned phone calls. EBAY was flooded with SUNL
drop-shippers who made outrageous claims and used fraudulent advertising. When people had
problems or needed parts for their SUNL product....SUNL did not lift a finger to help.
I can not think of another example of a company that sells/manufactures/distributes a product and does
not support it or at least have parts! I mean DUDE, I can go to Wal-Mart and buy a $69 Weed-Whacker
and get parts/warranty support. Do you know how frustrating it is to spend $2000 for a go kart and
it breaks in the first day or two and YOU CAN'T GET IT FIXED? The company won't even talk to you!
That is a lot of wasted money.
In short, SUNL ripped a lot of people off and I can see why someone is pissed. Looks like someone
bought an expensive SUNL scooter and is having support problems. And NO I'm not the one who started
SUNLSUCKS.COM! I have no idea who this is.
Now SUNL wants to play nice. Yawn!
Screw people over and the word will eventually get out.
SUNL has earned their lousy reputation.
Posted by: BigRic
read the 2 posts by ex SUNL dealers dman27 and exsunldealer
http://sunlsucks.com/viewtopic.php?t=48
Posted by: BigRic
Quote
Originally posted by: 1976
Even though the company may "suck" as you claim, it's very disturbing how some of you cut each others throats and It looks like it might be the competitors doing the slamming IMHO... If you are a true SunL buyer of a quad no more no less, It would be cool to hear your opinion of these ATV's straight from the horses mouth. From what I gather so far, SUNL mass produces ATV's therefore lacking the small details and final touches ie:tightening bolts, screws, etc, not properly preparing the mechanical aspects ierty carbs, etc.
SUNL sucks for 2 reasons. 1) Low quality on many of their products and ATV's, and 2) lame almost non-existant post sale support, useless warranty, and hard to get replacement parts. SUNL doesn't mass produce anything. They buy on the open market in China, slap the SUNL sticker on and import. NO amount of bolt tightening, setup or carb cleaning is gonna fix a poorly designed and cheaply manufactured product. There is no fix for breaking frames made with tubing that is too thin, bad welds, poorly designed parts, bad electrical connections and faulty metallurgy. Their products suck to begin with and their post-sale support sucks even more. There is a reason why SUNL sells for such a low price and it's because you get what you pay for!
Posted by: BigRic
Quote
Originally posted by: SEADAWG
Man, Sunl has been taking a beating here. It seems to me there has been enough alarms going off on this company. When they win Bill2099 over, they will have a chance. But, IMHO, they have a lot of work to do. SEADAWG
Quite simply....they are the worst ATV's on the market.
If and when SUNL does come out with a good product, I'll be the first to say so and give em credit.
Posted by: BigRic
Quote
Originally posted by: SEADAWG
Man, Sunl has been taking a beating here. It seems to me there has been enough alarms going off on this company.
Interesting post on SUNLSUCKS.COM
http://sunlsucks.com/viewtopic.php?p=279#279
Chinese Junk wrote:
SUNL has the worst ATV's and go kart's on the market................
SUNL knows exactly what they are doing. They know how to skillfully rip people off. They know that an endless supply of shoppers will buy based simply on price. They know that if they throw a good looking product on the market, people will buy it in droves...cause it's THE LOWEST PRICE and they think they are getting a deal. And SUNL is right. And to sweeten the pot, SUNL and it's army of scumbag dealers and drop-shippers use fraudulent advertising. They advertise using such terms as "Save money...why spend $5000 on similar products like a HONDA", " WE OFFER THE BEST PRICE, WARRANTY, AND CUSTOMER SERVICE!", "WE HAVE ALL PARTS IN STOCK", "DEPENDABLE 4 STROKE HONDA CLONE ENGINE", and "THE BEST DEAL IN THE POWERSPORTS INDUSTRY"....which is all a complete and TOTAL LIE. Cause once you bite and buy one of their products, you will find out very quickly that what they told you was a COMPLETE and TOTAL FABRICATION just to get your money. You'll find out that the quality is not even 1/10th that of a Honda or any other comparible Japanese product. You will NOT get any after the sale support, they won't honor the warranty, they won't even answer emails, and totally forget about getting any replacement parts. In short, you're stuck with a useless piece of junk, just wasted your money and got ripped off by a bunch of scam artists......that's the SUNL Experience.
Posted by: BigRic
Quote
Originally posted by: MIDDLEAGEDCRAZY
BigRic, Your not bitter are you?hr>
Bitter NO. Disappointed YES. My children disillusioned YES.
I am simply stating the facts and my experience base upon buying a SUNL product and my treatment from this company.
Posted by: BigRic
Quote
Originally posted by: mustangman
I know that my SunL problems was not due to initial setup! I used loctite on every fastner, changed oil, spark plug to NGK, checked bike over and over everytime my son would ride it. In the first two weeks of ownership, the trans would not shift properly. After getting a new bike from the dealer and another 2 months later, the motor took a crap - ring problem - air in oil and oil was spitting out the breather tube on the back of the motor.
It wouldn't have mattered if Soichiro Honda himself setup and assembled it.
A truck-load of parts, quart bottle of loctite and a full time certified Honda
mechanic won't help these things. They are just too cheaply made and problematic.
The SUNL 90cc quad I got, well the frame broke in 7 places with my 55lb kid riding
it on flat dirt. While there may be some on this forum that have had decent luck with
em, I have not. Maybe the quality varies from batch to batch.
Posted by: BigRic
Quote
Originally posted by: medicineman76
(Yeah I know they are suppose to be 16 yrs. old and weigh less than 100lb. but how many humans do you know that fits that description) If McDonalds caught hell over hot coffee just imagine what will happen with something like this. I guarantee this is the crap that the government is looking at when considering quads for the future.
Dealers are required by law to immediately report defective products to the Consumer Product Safety Commission under Section 15. You cannot sell products that you know are dangerous. I am surprised that SUNL has evaded the CPSC radar screen with the dangerous faulty crap they import and sell in this country. I'm trying to figure out why other importers/manufacturers have recalls and SUNL does not.
Quote
Originally posted by: medicineman76
They have quality grades, medium grades, cheap grades or make them how you want them. You can find some of the companies that build quads, bikes, go karts, scooters, etc. for sunl and they will tell you sunl wants the cheap grades.
SUNL knows exactly what they are doing. SUNL has absolutely no intention of ever honoring any warranty or providing ANY kind of post sale support or parts....the warranty is a lie, they simply DO NOT CARE about customer satisfaction. They just want to unload the container, get the money, and move on to the next sucker. That is their business model. There is a very good reason why they have been hammered on every major online forum, including buggynews, scooterbbs, and ATV Connection. They know damn well that the majority of the products they sell are defective, dangerous and inferior. Don't get me wrong....there are some quality products being made in China, however the junk that SUNL imports is the cheapest of cheap and poorly manufactured garbage! The SUNL Group of Irving TX = JUNK DEALER!
Posted by: BigRic
Quote
Originally posted by: bassinms
Very intersting thread here. I just have a questions, probably a stupid question, but are BMX quads the same as SUNL quads? I know some people that have bought quads for Christmas from bestpriceatv's.com, anyone know anything about this website or the BMX quads?
Best Price Atvs, BMX Powersports, Freedom Scooter, Freedom Imports, Savoia Inc, and Big Time Powersports are all the same company.
http://bmxpowersports.com/
http://freedomscooter.com
http://www.bigtimepowersports.com
And yes Freedom Scooter sells many of the same poor quality garbage products that SUNL does.
If there is anybody in the Powersports industry that comes even close to the slimeyness of SUNL, it's Freedom Scooter of Dallas TX. However, unlike SUNL...Freedom Scooter does have a few parts if you don't mind inflated
prices.
And of course they also have an extremely bad UNSATISFACTORY BBB record
http://www.dallas.bbb.org/commonreport.html?bid=90004682&language=1
My advice is to AVOID! If you buy one of their ATVs, you spend more time fixin
it than ridin.
Posted by: BigRic
Quote
Originally posted by: lilrea
another reason i dont like sunl is when i pulled a 250kz off the trailer the drive shaft came through the motor and the bike was just put together
Ah yes.....the SUNL SLA-250KZ shaft drive 250cc. Described by many SUNL dealers as the "best deal in the powersports industry, with incredible torque and power!". Unfortunately the rear-end can't take all this supposed power. In reality this is the worst 250cc ATV on the market with a poorly designed and manufactured rear differential that self destructs within minutes of the very first ride. SUNL knows it's junk, knows it will break, yet continues to sell this model AND DOES NOT STOCK PARTS FOR IT.
This is SUNL's webpage
SUNL's other page
SUNL.COM SLA-250KZ
and here is an unfortunate buyer of a SUNL SLA-250KZ that's been waiting 5 months on a warranty claim.
SLA-250KZ
Posted by: BigRic
Quote
Originally posted by: Bigboredhonda
Bigric, what is your problem with SunL?
I have a problem with SUNL employees who review the products they sell.
SUNL Transformer Review
Posted by: BigRic
Quote
Originally posted by: medicineman76
Have you ever heard this slang statement? "If you can't dazzle them with brilliance, baffle them with bs. ...
This must be the sunl motto.
Slang?....I call em weasel words... words that don't state the exact facts but mean or imply something else. SUNL likes using weasel words. The weasel implies that they are the same quality as a Honda, implies that there is a warranty, implies that there is parts support, etc, but once the weasel makes the sale, he won't be there to help with any problems or warranty issues. The weasel lies, takes the money then disappears back into his hole.
Posted by: BigRic
Quote
Originally posted by: aclark1323
***edited by atv connection moderator***
gee moderator....what did he say?
Posted by: BigRic
http://www.complaintsboard.com/complaints/sunl-c3998.html
Purchased SUNL Hanma R6 December 22, 2007?.given as Christmas gift to 6 year old 54 pound (24.49 kg) grandson. He received gift on December 26th.
The recommended inspection before riding was completed on December 24th per the checklist in the owners manual. In addition to pre-ride inspection all bolts and nuts were checked for tightness. One bolt was found missing in rear muffler hanger and a number of bolts were loose. The nuts that attach the muffler to the engine head were loose and also tightened. Lug nuts on wheels were also checked for proper torque.
During pre-ride inspection what looked to be a small crack was noted on rear rack bracket.
Per instruction booklet motor break in procedures were followed by setting throttle at approximately half throttle for first ten hours. Youngster rode with father who was on a Kawasaki quad and father insured that engine speed was varied and that constant low speed was avoided However, unit was never broken in due to a total of ten hours not being completed. The vehicle held together only long enough for one tank of fuel and part of another tank to be used.
December 26th: Rear muffler bolt came loose and was lost. Bolt replaced. Rear rack bracket broke and rack went forward into plastic body housing breaking plastic body.
December 27th: Keeping muffler tight continued to be a problem and muffler was wired because muffler bracket broke. Battery case latching system broke.
December 28th: Chain came off and had to be replaced and retightened and muffler continued to work loose at engine head.
December 29th: front rack mounting broke and bolts holding muffler on engine head came loose and were lost, This was the end of using the unit. Unit was returned to dealer on January 4th,
The unit is sold as an all terrain vehicle for off use road only. This unit was never subjected to any excess weight, nothing was carried on either rack, and the unit was never subjected to any severe treatment such as jumping or high speed operation in rough terrain, or for that matter even over mild terrain.. Unit was operated in field and pasture conditions in a rural area. None of the areas would be considered extreme or severe terrain. Overall the unit was operated in what would be considered mild territory for any off road or all terrain vehicle.
The dealer has stated that the damage to the unit appeared to be ?impact? damage. There was never any impact with any object other than those that were attached to the unit and fell off and impacted some other part of the unit such as the rear rack hitting the plastic body.
I have absolutely no complaints at all about the engine other than the muffler not staying on the unit. Engine started easily every time and ran excellent. Brakes worked well and transmission seemed to perform flawlessly. However, I would add that the unit has not operated the full 10 hours as recommended for break in.
The major problem I see is that the tubing used in the construction of the frame and racks is of extremely poor quality. With such little operating time under such mild conditions and seeing all of the welds break and other frame problems I am concerned that a major frame component could fail. Failure of a major part such as swing arm or other steering component could result in sever injury or even death to the rider and even low speeds. Don't waste your money, or chance your kids life.
Posted by: BigRic
Originally posted by: Bigboredhonda
Bigric, what is your problem with SunL?
Tony, your products at SUNL are extremely low quality, poorly manufactered and DANGEROUS, your warranties are completely useless and your after the sale and parts support is pathetic. How long does SUNL think they can get away with this?
Posted by: MIDDLEAGEDCRAZY
mustangman, I know what your talking about. Have had some of the same problem's with my grandson's Sun-L. Bought him A Polaris Predator 90 last week. He hasen't seen it yet, It's for his birthday next month. I am still keeping the Sun-l as A backup. Guess I just like headaches.
Posted by: MIDDLEAGEDCRAZY
Quote
Originally posted by: MUDDY4LIFE
I bought two SLA 90s a few years back and the kids ride the hell out of them-----NO PROBLEMS at all except I did replace the factory batteries in both of them.
Im not going to spend 2500.00 on an 8yr old kids quad just because it says HONDA/POLARIS/KAWI/YAMI/ARTIC CAT on the side of it. I could'nt be happier with my 800.00 Sun L 90s.
ALOT of issues happen on the Chinese ATVs because the average internet buyer does not know how to prep/assemble the ATV in the first place.
If your not prepared to spend a few more minutes taking care of the small issues on the Chinese ATVs,than buy a brand name ATV from the get-go.
Muddy4Life, It's great that you haven't had any problem's with your Sun-Ls, I have been riding from the age of 11 years old. Never had all the problem's in the past that We have had with the Sun-L. I do most all work on bike's and Quad's myself. I am not knocking Sun-l I am only saying the one We got is junk. Maybe A limion. Don't know. I just perfer to stick with A Quad that I don't have to fix it again after an hour of riding. By the way I am 52 now, I diden't start riding yesterday.
Posted by: MIDDLEAGEDCRAZY
Muddy4life, I agree that Sun-L is getting better. However they will not correct the their miss calulations on there orginal design. Which make's me as A purcheser feel that they are only interested in the money not the Quality. I will wait A few year's and decide if I want to purchase another Sun-L for my middle grandson. Just out of cirouse Are you A Sun-L dealer?
Posted by: MIDDLEAGEDCRAZY
BigRic, Your not bitter are you?
Posted by: MIDDLEAGEDCRAZY
BigRic, I understand, Been there done that.
Posted by: MIDDLEAGEDCRAZY
Quote
Originally posted by: Bigboredhonda
yes she is still the same. im one step ahead of you.
Bigboredhonda, Now you have me totally confused. After sticking up for Sun-l on all these post's. In your statment "Im one step ahead of you." Are you saying your planing on leaving Sun-l?
Posted by: MIDDLEAGEDCRAZY
I have had A number of problem's with our Sun-l. However even though I bought my grandson A new Quad I kept the sun-l as A back up or Starter bike for my middle grandson, He is coming of age to start riding. Figure I can just turn it way down and let him putt around to get used to riding.
Posted by: billl2099
someone started a new website called sunlsucks.com. first let me assure you it wasn't me. but i'm willing to surpport it.
Posted by: billl2099
i agree with bigric, sunl knows no matter how bad of a product or customer servise, their's going to be someone out there to that doesn't think its going to happen to them and buy their products. one thing their counting on is price.. has anyone seen a web site called honda sucks, redcat sucks, yamaha sucks, kazuma sucks, answer is no, only sunl.
Posted by: billl2099
bigborehonda, you hide under a different name than sunl sales manager, how come are you ashamed to be associated with sunl? i would be, i see john at raceway doesn't hide under a different name. as far as me owing sunl's i was like everybody else, didn't research chinese atv's before buying them. i wouldn't buy sunl crap again and couldn't recommend to any one to buy one, they're crap and you know it.
Posted by: billl2099
bigborehonda can you say ethics??? i don't think so
Posted by: billl2099
i also read this on their web page too but i don't understand,maybe someone can explain to me, if the sunl group is a texas corp. and has their business in texas how does the laws of california govern their business practices and be adjudicated in texas?
Posted by: smb05
Quote
Originally posted by: billl2099
someone started a new website called sunlsucks.com. first let me assure you it wasn't me. but i'm willing to surpport it.
LOL!!!!Come on Billl2099 how long did it take you to set it up? Just kidding. Does not surprise me in the least.
You know, it will be interesting to see how fast the forum grows.
SB.
Posted by: smb05
Quote
Originally posted by: lilrea
bigboredhonda is a sunl worker so dont listen to him if he says sunl has good product becuz i know him and his name is tony he runs the place when David isnt there. and he is also a big droopy penis wrinkle in his personality,attitude and the way he treats his customers and believe me i know hes treated me like crap for 1 yr.
LMAOBR>
My laugh has nothing to do with you bigboredhonda, but this was the best laugh I have had in a long time!
The comment of big droopy p**** wrinkle just had me cracking up. I would have laughed no matter who the comment was directed at.
Posted by: xFreebirdx
Quote
Originally posted by: mustangman
Exactly to the point PFMG...SunL products are unsafe for our children to be on! How anybody can try and justify SunL products knowing this is truly amazing! Why risk the life of your child to save a few $. The true test would be to see how many SunL employees actually have their own children riding a SunL ATV??
I don't see many listed in sigs.
Posted by: SEADAWG
Mustangman,
Great posting....I hate to hear that. At least you had a local dealer....that softened the blow somewhat. SEADAWG
Posted by: SEADAWG
Man, Sunl has been taking a beating here. It seems to me there has been enough alarms going off on this company. When they win Bill2099 over, they will have a chance. But, IMHO, they have a lot of work to do. And, when another company slaps their name on those ATVs ...or call them something else, we'll be all over them. SEADAWG
Posted by: SEADAWG
They can only get away with it in the short run...before long, they will be dead in the water. They will be clever and hide it under different names and brands. Take pictures and post them....they will be exposed! SEADAWG
Posted by: SEADAWG
Posted by: SEADAWG
Man, this thread has sparked much emotion on both sides. Maybe the company should read these and listen to us...find a win-win solution. SEADAWG
Where is the company's PR...or do they care? That may be the problem. SEADAWG
Posted by: SEADAWG
Sir,
What cost you 200K? SEADAWG
Posted by: SEADAWG
Guys,
Thanks so much for the insider look at these quads. This is the kind of stuff we have to expose and hold them accountable. Whether you lost money or not, we owe people our opinions to prevent this kind of crap from going on. Chrismas is coming up, please give honest reviews on all quads. SEADAWG
Posted by: SEADAWG
Bill,
Man, this tread had taken off...I think the title has spark much emotion SEADAWG
Posted by: SEADAWG
Sir,
Great honest and open posting. Thanks for the insight. SEADAWG
Posted by: aclark1323
***edited by atv connection moderator***
Posted by: mustangman
I am a former owner of a SunL SLA-110KLB which I purchased for my son for his birthday in August 2006. The bike was attractive, had the features that I wanted and the price was good - $800. It was one of SunL's newer quads and I took the chance on it even though I did read about all the bad reviews of older SunL's. I drag race Mustangs and thought I could keep this quad running. The dealer that sold it to me was a nice guy and local so again I took the chance. Well after 1 week and only a few rides by my son in the backyard, the transmission (semi-auto 3sp.) would not shift properly. It would jump from first to third and be very hard to shift. I adjusted the clutch which made it a bit better but still not good. I called my dealer and he said no problem bring it back and I will exchange it for another. We did that and the second bike shifted alot better. My son rode this bike for about 2-3 months on weekends mainly at my father's place which is about 4 acre's of a hay field. The bike would not idle properly until I took the carb completely apart and cleaned it, then it was somewhat better but not perfect. The front shock broke and it was high maintenance in terms of keeping everything tight using loctite. The battery died, the gas cap leaked, some plastic parts broke, had electrical problems in terms of the wiring coming apart, and the starter was on it's last legs when the motor took a crap. Ring problem because the oil had air bubbles and it was spitting out oil from the breather tube on the rear of the motor. The bike was never past half throttle. I called my dealer and he was nice enough to give me 75% of my money back. I took it and ran to my Polaris dealer and bought a 2006 Preadator 90. What a difference the Polaris is vs. the SunL - night and day!!!!!!!!!! I could never recommend a SunL to anyone based on my experience and I would not take a chance on another brand Chinese quad either. I know that some brands of Chinese quads are better than others but in terms of overall safety for my son, the Polaris makes me feel so much more comfortable when he is riding it.
Posted by: mustangman
I know that my SunL problems was not due to initial setup! I used loctite on every fastner, changed oil, spark plug to NGK, checked bike over and over everytime my son would ride it. In the first two weeks of ownership, the trans would not shift properly. After getting a new bike from the dealer and another 2 months later, the motor took a crap - ring problem - air in oil and oil was spitting out the breather tube on the back of the motor. Many other minor problems during the 2 months of ownership. This bike was pampered and never reved past half throttle. This SunL bike was more problems and work than it is to keep my 1988 Mustang Drag car working properly! Thanks to my dealer being a nice guy and refunding most of my money that I was able to get a Polaris Predator 90. The Polaris is built sooooo much better and with so many more safety features. Now I feel much more comfortable when my son is riding!
Posted by: mustangman
STAY AWAY FROM SUNL PRODUCTS!!! Take it from someone who has been there. I purchased a newer model SunL SLA-110KLB for my 10 year old son based on price in August 2006. The bike never ran right, had all kinds of problems and I felt was very dangerous. Fuel leaked, suspension broke, frame showed signs of wear/cracks/rust, transmission would not shift properly and then after 2 months and only about 10-12 hours of use the motor took a crap - ring problem - air in oil and oil was spitting out the breather tube on the back of the motor.
Posted by: mustangman
Exactly to the point PFMG...SunL products are unsafe for our children to be on! How anybody can try and justify SunL products knowing this is truly amazing! Why risk the life of your child to save a few $. The true test would be to see how many SunL employees actually have their own children riding a SunL ATV??
Posted by: Bigboredhonda
Bill2099 you really really are bitter at SunL but own 2 of there bikes. what is your biggest complaint about SunL?
Posted by: Bigboredhonda
Bigric, what is your problem with SunL?
Posted by: Bigboredhonda
Im not hiding under anything i was using Sunlsalesmanger but the forums did not like it and kick me off. im not hiding anything im trying to help people thats why i post here when people ask for help i help them. iv said this before and ill say it again im willing to help anyone that is having a problem with there chinese quad, dirtbike, gocart, and scooter. i have posted my phone number and my email address to other post letting people know that they can contacting me and i will do anything i can to help with parts and service. You can ask anyone that does business with me and i will be the first person to say weather a product is good or not and keep them away from the bad ones. True SunL has had its problems in the past but i can say this truthfully that things around here are changing the product is getting better the parts support is getting better. i own a sla-transfomer v6 that i let my little girl ride i would never put my little girl on anything that i thought she would get hurt on. What kind of problems have you had with your SunL's and is there anything i can do to fix it?
Posted by: Bigboredhonda
Who is the dealer and where is he located? Do you have a phone number?
Posted by: Bigboredhonda
MEDICINEMAN76
Not everyone at SunL hides under a rock Paul you know that people at SunL did try to help you as much as they could. As a DEALER you are responisble for serviceing your own bikes not dropping 10 bikes off at SunL and wanting them to fix them.
Posted by: Bigboredhonda
Im not saying that the bikes where not bad im trying to say that i tried to help everytime that you came in, but somethings are out of my hands and for you to say that about everyone here is wrong. How many bikes did i get swapped out for you?
Posted by: Bigboredhonda
Paul, your right when came down to the nutt cutting i was out i was not able to make those calls.After the first of the year someone told upper management about was i was doing for you and was told that i need to stay out of it so i did.(your contact). You did buy alot of units and yes you did have problems.
Posted by: Bigboredhonda
yes she is still the same. im one step ahead of you.
Posted by: Bigboredhonda
Lilrea,
if you have such a problem with me why dont you contact me and tell me so?
Posted by: kickass210
big bore thats quite funny why did'nt u have a review for all the sunl's i was looking all over for them. but honestly quite funny.
Posted by: aqharoper
Quote
Originally posted by: lilrea
bigboredhonda is a sunl worker so dont listen to him if he says sunl has good product becuz i know him and his name is tony he runs the place when David isnt there. and he is also a big droopy penis wrinkle in his personality,attitude and the way he treats his customers and believe me i know hes treated me like crap for 1 yr.
LMAO BR>
I am glad to see the admins allowed this to continue. Guess this goes to back my thoughts on Chinese Manufacturing.
Posted by: aqharoper
This does make for some really interesting reading, and I think we can agree that this company is not the best. But, I have to ask.....Please don't get to upset.
Personally as a business owner if I were purchasing a product or items from a wholesaler and those items were faulty and breaking down while they were being loaded into the trailer, why would you continue to buy the merchandise? If this was the only problem or an isolated incident then I understand, yet it seems that purchases were made from the company more than once. I would discontinue doing business with any company not offering a refund and only dealing on a cash basis. Bells and whistles should have gone off in your head. Since they did not does this equate to the business retailer as part of the problem? After all, he did see bad merchandise being loaded up or breaking down as it was loaded up for transport. Who can you trust as a consumer with busness people operating this way?
This is why the federal government steps in, everyone involved has their hands out and only sees the color green and could care less about consumer safety.
Posted by: bassinms
My cousin just bought 2 and my brother in law just bought 1 which will all be for Santa Claus. I guess their kids wasn't very good this year (LOL).... I hear these things are more of a punishment than a present. However, I will hold any comments until after I see how theirs fall apart -- uhm, I mean run.
I am going to for the brand name route, more money up front - better, safer, and good resale value on the backside....
Posted by: bassinms
Very intersting thread here. I just have a questions, probably a stupid question, but are BMX quads the same as SUNL quads? I know some people that have bought quads for Christmas from bestpriceatv's.com, anyone know anything about this website or the BMX quads?
Posted by: 1976
I may sound naive on this issue, but honestly I feel like I'm "forum'ing" with a bunch of 12 year olds at times... Even though the company may "suck" as you claim, it's very disturbing how some of you cut each others throats and It looks like it might be the competitors doing the slamming IMHO... If you are a true SunL buyer of a quad no more no less, It would be cool to hear your opinion of these ATV's straight from the horses mouth. From what I gather so far, SUNL mass produces ATV's therefore lacking the small details and final touches ie:tightening bolts, screws, etc, not properly preparing the mechanical aspects ierty carbs, etc. ANything else?
Posted by: xcbandit
Quote
Originally posted by: MUDDY4LIFE
I bought two SLA 90s a few years back and the kids ride the hell out of them-----NO PROBLEMS at all except I did replace the factory batteries in both of them.
Im not going to spend 2500.00 on an 8yr old kids quad just because it says HONDA/POLARIS/KAWI/YAMI/ARTIC CAT on the side of it. I could'nt be happier with my 800.00 Sun L 90s.
ALOT of issues happen on the Chinese ATVs because the average internet buyer does not know how to prep/assemble the ATV in the first place.
If your not prepared to spend a few more minutes taking care of the small issues on the Chinese ATVs,than buy a brand name ATV from the get-go.
Maybe you can help me then.Mine shakes all to hell and back. I took the chain off to see if it was the rear axle,but its in the engine. I start it and rev it at any rpm and it vibrates like crazy. So im thinking 2 things..the crank is way off balanced or that it only has 2 motor mount bolts in the back of engine to hold the little thing in. You would think it would have some kind of bracket for the front to support the jug/head but it just hngs freely. The exhaust falls off from head if you ride more then 30 min. And when you do hit the gas the engine will twist in the frame about 2 inches.Thats why i think it needs support for the head/jug.
Posted by: xcbandit
Bigric that was well said
Posted by: xcbandit
My problem is.. I bought one for a child and it has 1.5 hours on it in the 1.5 hours, The exhaust fell off 3x,thr right front spindle fell off and flip my son over the bars,chain tension backs off continuosly,Motor mount bolts back out and engine dropped1x, and the engine vibrates so bad my kids hands and feet go numb in 30 min. I talk to the dealer and they said bring it in, so i dropped it off and they said thats just the way they are. WTF kind of service is that? I asked for an exchange and they just cant do that. But if i give them $200 more they can upgrade me to the next size larger. I just want mine to be fixed or replace it. I got a attorney for spite. I've already went out and bought him a 90 polaris and he loves it.
Posted by: xcbandit
I have double nutted the exhaust bolts then the studs came out. I wish i could show you how this thing shakes. Its not normal. Some of you guys talk to people like they dont know what there talking about.But the one i have has a crank thats off balance for it too shake like it does.
Posted by: xcbandit
Quote
Originally posted by: MUDDY4LIFE
The reason your exaust bolts comes loose is because of the excessive engine wiggling. Your exaust is attached to your engine and if your engine is not securely fastened down,your exaust will work itself loose no matter what.
Take your rear wheels and get them off the ground about 3 inches. Fire up your engine and look at your motor when you give the throttle a slight twist. Does the engine stay put or is it wiggling all over the place?If it wiggling all over, check to make sure your engine mounts are NOT broke. If all this is OK, than you can easily weld a bracket on the bottom side of the frame that will line-up with two holes on the bottom side of the engine for added engine mounts, this should stop your engine from wiggling so much and prevent your exaust bolts from coming loose too.
Best of luck.
I have done everything you said except put in a additional motor mount. I do agree that it needs more support.Its a shame you buy something brand new of that poor quality
Posted by: Deserthillbilly
Are these sunl bikes the same as World E buy sells? anyone
Posted by: Deserthillbilly
I was thinking the same thing .Burn me once.........Burn me 100000 times
Posted by: Deserthillbilly
Sorry Med man Didnt mean to insult you . Just kind of thought this thread thing was open to the public my mistake.
Posted by: Deserthillbilly
Med man 76 Its cool.Ive been in busines for 15 years myself. I thought you had been doing business with sunsucks for a long time.Hope it works out for you.Tell you the truth Iwas going to buy 20 or so kids bikes for Xmas to peddle but you guys scaaaaared me so bad I think ill skip it lol.....img src="i/expressions/face-icon-small-tongue.gif" border="0">
Posted by: medicineman76
This is one of the most needed forums I have seen on the www this week, from anti sunl customers. If you want to see how sunl rates just go to the BBB website and look at their bad rating they give sunl, or go to sunl sucks.com or go to the court house in Dallas county and see the law suits, or go to the Texas DOT and look at the complaints by dealers that are up for review. Now they can say they will back their products all day long but I am proof that they are blowing smoke. If you want examples you better have a lot of time to read what I have to say because I spent over $200K in less than nine months and the testimonials are horrid. There are some boys in Frisco and girls & boys in Dallas that are naive enough to fall for the admin junk that they feed them. If this is handled properly, any participant will be liable for their actions.
Posted by: medicineman76
Everyone at sunl, dallas hides under a rock. I have numerous witnesses that witnessed these allegations if needed for any reason.I have been involved in various types of distribution over the last thirty years and I have never witnessed the manner of business by which sunl operates.
I have listed some of the examples below. If these are common and lawful practices in the motor vehicle business I will really be surprised.
* I wired $5000.00 from my bank to theirs for ATV?s prior to Christmas so they would hold them, because they said that was their policy, and the units were sold when I went to pick them up. I had to wait over a week to get the units we needed without a money refund. They did offer to bring them in from their New York facility if we would pay the freight so we ended up taking some units that we really didn?t need at that time because their policy was no cash refunds and we had orders for the items that were to be held.
* sales manager guaranteed that items were marked purchased by my company and we would come back the next day, to pick them up because we didn?t have enough room on our trailer and they were gone when I came back the next day.
* sunl excepted cash only. I have given them as much as $12K at a time. If you get to the warehouse and they don?t have a certain unit you have already paid for, in the office, they just apply that toward a credit for your next purchase. They told us on numerous occasions that their policy was that they can?t give cash refunds.
* Spending four to eight hours to purchase, get parts, and getting loaded was not uncommon.
* Discontinued maintenance of damaged bikes that were supposably covered by sunl warranty. Prior to the time they discontinued this policy I would sometimes have over twenty units in their service department for as long as two to three months. This ties up money and created problems with customers.
* Indirectly selling to dealers within my area and not doing anything abiding by the Texas DOT guidelines.
* Availability of parts has always been an issue.
* Initially Sunl offered a 2% parts allowance to dealers. Therefore for every dollar spent we were offered $ .02 to apply toward warranted parts. One day we walked in with our parts list and they said this had been discontinued. If our sales were $200,000 we should have had $4000.00 in parts but instead from that day on we had to purchase parts at an inflated price.
* Sales Representative neglected to return calls. She was very good at passing the buck and it usually got passed until there was no answer.
* The organization within the office and warehouse is chaotic. That was the reason for long waits for loading and invoice discrepancies.
* Parts manager told the owner we had an ATV in for repair and it came up missing. We asked for it to be replaced and the supposed owner said the manager should replace the misplaced bike himself (DO WHAT?). My company ended up being out of pocket for $899. The owner said it was our loss and he didn?t want to talk to me anymore. They were out of tags during that time and our name was put on bike by the parts manager but that didn?t effect his decision. His objective is numbers.
* I would buy a bike and they would charge $20 for a MSO and I would be lucky if I received it within two weeks. One took over a month therefore I missed sales on a product and had my money tied up due to their inefficiency.
I am not the only dealer that has this same feeling about how they run their operation.
Due to the sunl?s attitude and their poor quality products I will not carry their product in the future but due to the customers that have purchased products from us I feel an obligation to try and get them parts or guarantee the units within sunl?s printed warranty on their web site, even though sunl has a problem with that. Dissatisfied customers talking about sunl has ruined our reputation with many people because we can?t produce due to sunl?s inability to produce. If this is the type of people you may enjoy doing business with then have at it. It's a free country but I experienced this with sunl in dallas, tx.
Posted by: medicineman76
Inventory purchased in 2005 & 2006.
Posted by: medicineman76
Hey Tony - have you gone completely brain dead? What is this crap about sunl would help as much as they could? They helped until the heat got to bad and then they bailed out. You mean to tell me you have already forgot about the SLA250 which the driveshaft blew out the side of the unit while loading it on my trailer at your warehouse after I paid SUNL TECHS to put it together? What about the other sunl SLA250 that YOU rode in the parking lot after your techs assembled it and the transmission was bad. What about the numerous SLA90's I bought with bad magnetos that you never could get the parts. I could go on and on with crap that happened to some of those pieces of junk yall sold but I don't have enough time in the day. I will take out the time, since I have it logged like the rest of the crap that happened while I dealt with sunl, if you would like the entire mess printed on the www. And by the way I had a service department and still have a service department but when units are faulty right out of the crate the distributor and/or manufacturer should be liable. I guarantee the distributors & manufacturers that care about their customers and know what public relations can do to you or for you can relate to these situations. You can try to cya all day long but you know I'm telling the truth.
Posted by: medicineman76
Tony - So you are finally admitting that the bikes are bad and you still work for an outfit like that. I will admit that initially you were the only one that seemed to give a rats butt and Christine was my contact. (I will not call her a sales rep. - just a contact) At first you tryed to help and I do appreciate it but when it came down to the nut cutting you were out because the admin. overruled you. AM I RIGHT? Therefore the majority of the times major decisions are only in the GM and owners hands if they have time to deal with a customer and their problems. They would try to blow off so many problems and hope I went away. Guess what - I'm not. I don't know the exact amount you swapped out without doing it behind the companies back but you did help. But if you will remember after the first of the year you would hardly look me in the eye. That tells me something. Either you screwed up or the admin told you to stay away. How many units did I buy and how many screwed up? Like I said - I have these numbers and trust me, if you still work for that outfit you don't want that on the www. You might want to watch what you ask for - you just might get it.
Posted by: medicineman76
Tony - I commend you for telling the truth. It doesn't surprise me that Christine raised hell. She couldn't handle the heat and would just melt down and I bet she still does. But just a FYI.
You might want to look for another job because there are a helluva lot of PO'd people out here and they would love to see sunl tumble. We will do everything that is legally possible to see that it happens.
Posted by: medicineman76
The bottom line is sunl wants to make as much money as they can at anyones expense. I have seen quads (not just one - they used to hide them in the back of the warehouse in Dallas) that have caught fire due to faulty fuel lines and who knows what else. I had a customer that had this to happen with his eight year old boy. Fortunately he didn't get burned. (Yeah I know they are suppose to be 16 yrs. old and weigh less than 100lb. but how many humans do you know that fits that description) If McDonalds caught hell over hot coffee just imagine what will happen with something like this. I guarantee this is the crap that the government is looking at when considering quads for the future. It could have an effect like the three wheeler and remove quads which would decrease our sales drastically. It is our responsibility to reveal this type of business practice as a preventative measure to keep the better quality quad manufacturer from being banned.
The supposed owner at Dallas sunl told me last year that he moved 30,000 units per month. I don't know if that is every month or just during peak season but that is a hell of a lot of junk being sold. If they net $50 per unit that isn't a bad gig. Have you ever had a sunl rep invite you to a training meeting so they can show you the new models and how they should be assembled, repaired, etc. HELL NO - I haven't. That would cost to much money and like they give a crap once it has left their dock.
Alibaba has a list of manufacturers all over China. I have had manufacturers tell me that they have different grades of quads. They have quality grades, medium grades, cheap grades or make them how you want them. You can find some of the companies that build quads, bikes, go karts, scooters, etc. for sunl and they will tell you sunl wants the cheap grades. That is why you get SLA90's one week made one way and the next week they are different. You shouldn't have to weld plates, add engine mounts, brace frames, etc. to a unit out of the crate. You do something like that and sunl will tell you it has been altered and gives them another reason to reject a warranty.
I like what Big Ric had to say about Soichiro Honda. Just face it they are junk units at cheap prices. The GM at Dallas told me those exact words. They know what they are selling.
We need to group together and put this company in their place - OUT OF BUSINESS - before major accidents happen and it effects our businesses.
I am compiling a list of individuals and dealers that are ready to add their name to a class action law suit that is in the works. Seems like the only one's defending sunl are a couple of dealers that haven't got screwed yet and a sales rep from sunl dallas.
If interested please email me at plvm52@yahoo.com
Posted by: medicineman76
I don't think we will accomplish our goal by personal mud slinging even though the GM, owner and some sales reps. at Dallas sunl could use a dose of their own meds. I believe Big Ric is on the right track. We must concentrate on the people that can make a difference like the CPSC, TxDOT, BBB, etc. and keep the www hopping at sites like this one, squeakiewheels, sunlsucks, etc. Just pass this info to anyone considering a sunl purchase at any level.
Posted by: medicineman76
Deserthillbilly & aqharoper: Not that I owe you an explanation but you got it. I have owned various businesses for thirty six years. I start businesses and try to sell them within the first three years and I have made a lot of money doing this. This is the first time I have owned a motorsports business. We opened the business in mid Oct 2005 last year and I bought over $200K of sunl product before Feb. 2006. Have you ever heard of quanity discounts? The majority of the products were sold around Christmas. I had a layaway program and would send a truck to sunl dallas three times a week and sometimes pick up sixty units each time. The one I went to load up on the trailer that blew a driftshaft case was replaced but I purchased over twenty of those at $2K ea. wholesale. The majority of the sunl products didn't start coming back until after Jan. 1. I took the really screwed up ones to sunl and they attempted to fix them or try to BS me about why these units were not covered with warranty. My mechanics fixed some of them but many of them we could not get parts to fix them from sunl. I haven't bought a sunl unit since then and I will not buy any in the future. If you guys want a taste of there crap just jump right on in and get a big taste. We are just trying to prevent people form falling into the sunl trap. Hopefully you can take a hint.
Posted by: medicineman76
Apology excepted even though you have the right to say what you want on this public forum. I apologize for coming back that strong but I have attempted to work with sunl and like I said this is not my first business venture. I have NEVER seen a business as incompetent as this group of bozo's. People just need to get their butts in gear and step up and do something about this before they get stung like me and so many others have. I'm a long way from being finished.
Posted by: medicineman76
This is the very first print you will see on the sunl home page of their website:
SUNL GROUP dedication to customer service, quality products, and competitive pricing have helped us grow to become one of the largest scooter importer in the United States. We offer quality products at low wholesale prices.
This also part of their website:
SunL Group is a Texas corporation and you agree that any legal action brought against SunL Group shall be governed by the laws of the state of California without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of or orders placed through SunL.com will be adjudicated in Dallas, Texas by an appropriate federal or state court.
If you folks are really po'd like you say you are then let's jump on board with the on going attorney general investigation, TxDot investigation, BBB forum or any forum to alert people about this situation. If you would like addresses or numbers you can contact me and I will get back with you ASAP. This thing was hot for a while but it has slowed down. Even Tony jumped off but I expected that. Who would want to join in and bash the company you work with.
Posted by: medicineman76
Direct off the Dallas BBB website - does this sound familiar?
Sun L Group
8551 Esters Blvd.
Irving, TX 75063
Telephone: (972) 243-4555
Fax: (972) 556-9479
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
Principal: Ms. Karen Wickham, Customer Service Manager
Customer Contact: Ms. Karen Wickham, Customer Service Manager
BBB Membership: This company is not a member.
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to failure to respond to two or more complaints.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 38 complaints about this company.
Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.
No Response - The company failed to respond to the complaint.
Company failed to respond to the BBB to resolve or address the complaint issues.
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
Company failed to respond to the BBB to resolve or address the complaint issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Competency Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Company Management
Additional company management personnel include:
Mr. David Shan - President
--------------------------------------------------------------------------------
Report as of November 27, 2006
Copyright? 2006 Better Business Bureau?, Inc.
_________________________________________________________________________
That is about as black and white as you can get. If those of you that think there is just a few dealers that have had minor problems then this should show you it's not that way. This is just the BBB website. If you look you will find more and more upset customers.
Posted by: medicineman76
Look what I received. This is just the SOS. Does this surprise anyone?
Fri, 1 Dec 2006 19:48:53 -0800 (PST)
From: "Tony Hung" <thung88@yahoo.com> Add to Address Book Add Mobile Alert
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Subject: About SUNL
To: plvm52@yahoo.com
Hi,
I was in Chinese ATV business before and I can
tell you a secret about SUNL and nobody knows. Sunl is
a company they go to China cheat and steal ATVs from
Manufacturers. This is why they have so many complaint
about their warranty issue. There are getting less and
less manufacturers in China wants to do business with
them. And most of their products are non EPA approved.
I still don?t know why they haven?t being closed down
by United States government. Some of the importers
will force some Chinese manufacturers put a 200 cc
engine in a 250cc model. So now you should know how
they do business. If a manufacturer was cheated by
SUNL for more than one time, do you think they still
want to do business with them ever? This is why they
can never have enough spare parts for their product. I
hope someone will get together to have class action
against those dirty importer.
Tony
Posted by: medicineman76
Have you ever heard this slang statement? "If you can't dazzle them with brilliance, baffle them with bs. ...
This must be the sunl motto. I bet every sales rep. and all management gets up and recites this in their motivation meetings. There are many things that are deceitful with this group. You just got started, just keep digging.
Posted by: medicineman76
OK - now that we have had our leason in Economics 101 let's get to the nut cutting. Sunl sells junk and don't back it up. They take your so called buyer beware to another level and they take BSing people to another level. I don't know how you handle business in California but if you screw me in Texas, I'm making life hell for you if I can. There are economical Chinese bikes out there that stay together and the distributor has parts and backs it up. It's just that Sunl is not one of them. So I made an A on my homework.
Good luck dude.
Posted by: medicineman76
lesson - spell ck. missed it.
Posted by: pfmg
In looking to get my son an ATV, I have been reading your forum and learning a lot. I was leery about the off brand ATVs until my neighbors bought some. I have three neighbors that bought Kazuma 90?s for there kids aged 3 to 5. Needless to say most of there kids are too small to ride solo, so these Kazumas have been abused by three 200+ lb guys and I have been impressed how well they have held up. Yes I few little problems have come up, mostly from loose bolts, that were easily fixed. They are all happy with them and I have seen them abused first hand.
I new atv shop opened in my town recently. . Being in the market for one, I stopped by. I was there yesterday. All this place sells is import quads, bikes, choppers, go-carts. They all were Sunl and roteck(SP?) or something, but they looked the same.
The owner said they were from china, but getting parts and service is no problem, he is selling a ton of them. While I?m there, he is building some 90?s, and has some out of the crates in front, so I took a close look. I couldn?t believe the welds, really total crap, one was so bad and porous, you could see the inside of the tube. I showed the guy and said that was okay, there were a lot like that, but it was still plenty strong. I explained that I knew how to weld, and that weld was going to fail, not if, but when, it was just a matter of time. I looked at some of the other machines and the same crappy welds were every where. I left there shaking my head.
Posted by: lilrea
i agree wit u medman. i was putting one of them 90cc atv and got it together and when i checked the oil and put gas in it and cranked it i took it for 1 circle and on the 2nd circle the chain broke because the swingarm was bent when it shoulda notta of been
Posted by: lilrea
that was in my business parkinglot
Posted by: lilrea
bigboredhonda is a sunl worker so dont listen to him if he says sunl has good product becuz i know him and his name is tony he runs the place when David isnt there. and he is also a big droopy penis wrinkle in his personality,attitude and the way he treats his customers and believe me i know hes treated me like crap for 1 yr.
Posted by: lilrea
bigboreredhonda, i do have a problem with u, u think ur hoyty toyty with all your money you have, and u still treat your customers like crap, as i had said before, and im also glad you moved and i hope your business goes down the drain, and you also lie about your product, you said you hope you can get the most $30 out of 1 90cc 4-wheller when i know thats a crock because ive bought them from u before and u go up at least $25 a week.
Posted by: lilrea
another reason i dont like sunl is when i pulled a 250kz off the trailer the drive shaft came through the motor and the bike was just put together
